Jessica Higgins is a public speaker, strategic consultant and a published author on creating end-to-end culture design solutions in healthcare, higher education, governments and large corporations. Her clients include Microsoft, Zappos, Roche, AT&T, Pfizer, L'Oreal, US Bank, Babson College, and many others. She splits her time between Miami, FL, San Diego, CA and Scottsdale, AZ. 

For speaking engagements, interviews and other inquiries please contact her publicist, Kat Fleischman, at kathfleisch@gmail.com. 

Today is: knowing what you're talking about.

Today is: knowing what you're talking about.

A brilliant advisor of ours, Seth Godin, writes a daily blog post that I encourage everyone to receive. Here is one such inspiring nugget of advice:

Anti-glib: Knowing what you're talking about

Glibness is a disease that's particularly virulent in Silicon Valley, politics, entertainment and the executive suite. Someone has an insight (or gets lucky) and then amasses power. Surrounded by more than they're willing to understand, they substitute the glib statement, the smirk, the cutting remark. They turn everything into a status-fueled professional wrestling match.

It's usually done out of fear, and, ironically, the fear-induced glib approach merely makes things worse, creating even more fear.

The alternative is to know what you're talking about.

To have done the reading. [I've seen this problem in boardrooms, examination rooms and classrooms across the planet].

To be able to hold conflicting ideas in your head as you consider options.

To know and respect the people who have earned a place at the table of ideas.

To have energetic engagements with people who are more experienced, wiser and more connected than you are.

To admit that you were wrong, because you didn't know what you know now, and then to chart a new path.

To ignore sunk costs when making new decisions.

The fans of professional wrestling (in all its forms) are entertained by the glib, because it releases them from the obligation to understand metaphor, to look more deeply, to engage with a logical argument.

Everyone else would rather work with people who know what they're talking about, who respect those they work with and most of all, who seek useful outcomes, not just the comfort of a short-term win.

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Gapingvoid Culture Design Group is a team of inspired individuals based in Miami, Florida, with clients worldwide. whose passion it is to help people connect emotionally to their organization's most important outcomes. For more information, visit gapingvoid.com or contact culture@gapingvoid.com.

Today is: supplemented

Today is: supplemented

Congratulations to an Amazing Client

Congratulations to an Amazing Client